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Frequently Asked Questions

Frequently Asked Questions

Yes, we offer comprehensive service maintenance packages tailored to your needs. These packages include scheduled inspections, preventative maintenance, and priority service response..

The Warranty Period for Nyle Dehydrators is 3 years from the original date of purchase. Individual Parts are not covered by warranty unless they are received through a warranty claim on a previously purchased product. 

The airflow in the chamber is carefully controlled to ensure even distribution and optimal drying results. Our dehydrators are equipped with reversible fans, which facilitate effective airflow on both sides of the chamber. This ensures uniform drying and consistent product quality throughout the process.

The vents in our chambers are designed to open and close automatically as needed to maintain optimal drying conditions. The vents typically only open when the inside temperature of the chamber exceeds the set point temperature. 

Our heat pump dehydrators draw the air over the cold coil of a refrigeration system, where the moisture is condensed from the air and drained away. The air is then drawn over the hot coil of the system to reheat it and sent back over the wet product.

This cycle repeats until the product has reached the desired moisture content. During this process, the energy used is only what is necessary to operate the compressor, blower, and circulating fans, resulting in up to 60% less energy than conventional dryers.

No, our heat pump system operates differently. Instead of drawing air from the outside, it utilizes the air already present within the chamber to facilitate the drying process. Think of this more like a recycled air approach—our heat pump system harnesses the preheated chamber air. By leveraging this already heated air, our units operate with greater energy efficiency. This means they don't need to continuously reheat the air with each cycle, saving both energy and costs.

 The temperature ranges on our heat pumps go from 80°- 180°F ( 26°- 82°C ), and the gas heat pump units range in temperature from 80°- 220°F ( 26°- 104°C )

While ambient temperatures and moisture levels can generally impact drying processes, our units are designed to minimize these effects. Our heat pump technology uses the internal chamber air for drying, reducing the influence of external conditions and maintaining consistent drying conditions.

The electrical usage of our units varies depending on factors such as load size and operating conditions. We provide energy data sheets to help you estimate operating costs.

our smallest FD24 dehydrator comes in either a 240V Single Phase, 50/60 or a 480V Three Phase, 50/60 Hz - All of our other units all come standard with a 480V Three Phase, 50/60 Hz. 

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